Practice-Based Training Needed to Create High Quality Tourism Staff | Society
City HCM (VNA) – Practice-based training is necessary to create high quality human resources, key to improve productivity and competitiveness of Vietnam tourism sector, said tourism experts.
Nguyen Huu Tho, president of the Vietnam Tourism Association, said labor productivity in Vietnam remains low compared to other countries.
Singapore’s productivity is 15 times that of Vietnam, Japan 10 times and Thailand 5 times, he said.
The persistence of theory-driven education and few practical applications in Vietnam are forcing companies to offer workplace retraining programs to their employees, he told a conference in HCM City on July 7.
The labor turnover rate in the tourism and hospitality industry, which suffers from a lack of skilled human resources, is relatively higher than in other industries, he said. declared.
Education and training of high-quality human resources in tourism and hospitality must provide 50 to 70 percent of practice time and the remaining 30 to 50 percent for theory, he added.
Dao Manh Hung, president of the Vietnam Tourism Education Association, said Vietnam is one of the fastest growing travel destinations in the world.
However, the formation of quality human resourcess in tourism and hospitality has failed to meet the growing demand for jobs.
The tourism sector needs around 40,000 more workers per year, especially skilled workers and skilled professionals, while the number of graduates is around 15,000 per year, according to the National Tourism Administration of Vietnam.
In HCM City, around fifty colleges and universities offer training in tourism and hotels. But only 60 percent of the job demand is met.
The robust development of upscale hotels and resorts has widened the gap between education and employment, Hung said.
There is an abundant supply of students with academic and theoretical training but a shortage of qualified staff, he said.
The Vietnam Tourism Association has partnered with Imperial International Hotel College to develop a quality 16-week training model that meets international standards as part of an effort to bridge the gap between the plentiful supply of university graduates and the shortage of skilled workers at four to five years. star hotels.
The hotel school model where students learn and practice at the five-star Imperial Vung Tau hotel, with 70 percent of the practice time, was chosen as a pilot model for the training of qualified professionals in the hospitality industry. hospitality and tourism.
Luu Thi Huong Hoai, deputy head of the hotel department of the Tourism Administration, said the hotel school model aims to develop a better-trained workforce in the hospitality and tourism industry.
During the conference, Vietnam Tourism Association and Mekong Delta tourism associations, HCM City and Ba Ria-Vung Tau, Binh Thuan, Binh Dinh and Tay Ninh provinces signed agreements on training and human resources development in hotel management. to international standards with the Imperial International Hotel College and the University of Finance – Marketing./.